FAQs
More FAQs- What is that smell?
- How do I know when my property is completely dry?
- Do my belongings need to be moved away from the premises during the fire restoration process?
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
Depending on the extent of the fire or smoke damage, it may be advisable to move all your belongings to a secure facility for cleaning and storage, and to make room for restoration or construction. ServiceMaster Restore will work with you and your insurance claim representative to manage this process seamlessly.