FAQs
More FAQs- What is the difference between mould and mildew?
- Do I need a permit for restoration work?
- What does pre-loss condition mean?
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store-bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your home and can cause numerous health issues.
When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”