FAQs
More FAQs- Do my belongings need to be moved away from the premises during the fire restoration process?
- What will you do with the area rugs at my office?
- What is that smell?
Depending on the extent of the fire or smoke damage, it may be advisable to move all your belongings to a secure facility for cleaning and storage, and to make room for restoration or construction. ServiceMaster Restore will work with you and your insurance claim representative to manage this process seamlessly.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.