FAQs
More FAQs- What specific incidents require professional help for biohazard cleanup and disinfection?
- Who is responsible for paying for the service?
- What about my wet furniture?
When it comes to biohazard cleanup and disinfection, it is always better to be safe than sorry. Our highly trained technicians are equipped to handle a wide range of incidents that require professional help. This includes crime scenes, unattended deaths, blood spill, sewage backups, and even chemical spills. We understand the sensitivity and urgency of these situations and use specialized products and equipment to properly remove biological waste and reduce the risk of spreading infectious contamination. You can trust us to isolate the affected area, remove unsalvageable items, and thoroughly clean and disinfect your commercial property so you can get back to business.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.