FAQs
More FAQs- I have an emergency at my building or facility. Who do I call?
- What is mould?
- How do I keep track of non-restorable items after a fire at my business?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Mould is a fungus that can be found both indoors and outdoors. No one knows how many species of mould exist, but estimates range from tens of thousands to even three hundred thousand, or more. Mould spreads and reproduces by creating spores. Spores can survive conditions that are too sunny, hot, cold, dry or wet for mould to grow. When spores are released they can be carried by air or water to new locations and cause new mould growth.
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.