FAQs
More FAQs- What is black mould?
- How do I keep track of non-restorable items?
- How long will the water damage restoration project take?
Black mould (Statchybotrys chartarum) is greenish-black in colour and grows in conditions where there is an excessive amount of moisture over a long period of time. Water damage, excessive humidity, water leaks and condensation in small, damp places like bathrooms all create a perfect breeding ground for black mould. Black mould releases microtoxins, a noxious substance that can cause serious health problems for humans and pets.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.